Paula Craven | Senior Customer Service Representative
Paula Craven | Senior Customer Service Representative
This month’s employee spotlight is Paula Craven, a senior customer service representative. She celebrates her 10-year work anniversary with the City of Salisbury this month. In her role, Paula responds to residents’ requests over email and phone, interprets and translates for the Spanish-speaking community, and receives and processes municipal utility payments.
“I enjoy assisting customers by coming up with solutions to their specific needs, and building a stronger relationship with my coworkers.”
Original source can be found here.
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